Hiring Qualified Speech-to-Text Providers

This image shows a side profile image of a man talking and the alphabet coming out of his mouth.
Speech-to-text is one method of providing effective communication access under the law. However, it is more than simply providing technology; it requires the provision of effective services, and speech-to-text services are only as good as the skills of the service provider. When hiring a service provider, a number of qualification factors must be considered. It is imperative that institutions evaluate the quality of service to ensure that effective, real-time communication access is occurring.
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Type of Resource: Tip Sheet

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