Most live conferencing and video production platforms (e.g., Zoom, YouTube, Streamer, Google Hangouts, Microsoft Teams) claim to have live captioning capabilities.
While auto-caption software accuracy has made some advancements in recent years, often this type of transcription may not have proper punctuation, speaker identification, or other audio descriptions to provide adequate access. Accuracy of auto-captions also relies on the speaker’s use of a high-quality microphone and enunciation of words (i.e., speaking clearly and at a normal pace without an accent). This will also be problematic when multiple people are speaking without the use of microphones.
In the rush in providing online accessibility, consider how the student will receive information on their end. If the student spends a considerable amount of time trying to follow inaccurate auto captions, this becomes a barrier to accessing the information being taught.
For more information:
NDC’s Why Captions Provide Equal Access
YouTube’s Automatic Captions Prove Insufficient for ADA Compliance