Service providers (university staff, hourly and contracted employees) are bound by the same employee requirements as any other university employee, and are expected to adhere to the confidentiality framework outlined by FERPA. Furthermore, service provider professions each have their own codes of professional and ethical conduct which addresses confidentiality. While service providers may share important details with their team or the coordinator on a “need to know” basis, the service provider will not share details about the student’s disability with the instructor or information shared during the assignment to others. The only exceptions that apply are the federal and state laws of mandated reporting. Violating confidentiality can be addressed through the university (as an employer) and through the appropriate certification body.
