Building Better Access Through Notetaking

Published on November 12, 2025

A person sits at a marble desk working on a laptop beside an open design book showing color swatches and sketches. Their hands, decorated with henna and colorful nails, rest on the keyboard. A notebook and pen lie nearby, suggesting a creative or design-focused workspace.

Note-taking is one of the most common accommodations provided to deaf students; in fact, data from disability service professionals show that 78.5% of deaf students receive note-taking services. Accommodation practices vary widely across college campuses. As technology becomes more sophisticated – at NDC, providers often reach out looking for effective ways to strengthen support for deaf students. We’re here as a collaborative partner, offering practical tools, guidance, and training to help make notetaking more accessible and effective for everyone.

While there is no template for every situation, effective services start with solid fundamentals – understanding how notetaking services benefit deaf students, setting up clear systems, and training notetakers. When notetaking systems are thoughtfully designed, they support engagement and learning. Partnerships among disability services offices, faculty, and peer notetakers are necessary to ensure that notetaking is consistent, reliable, and student-driven.

To support this goal, the National Deaf Center has released two new self-paced online modules that strengthen notetaking practices across campus, empowering professionals to design effective systems and equipping deaf students with strategies to use notetaking as a tool for full engagement and success.

For DSS Professionals: Notetaking as an Accommodation

To date, little research has examined how effective these solutions are for deaf college students. Disability Service Professionals are encountering challenges with recruiting volunteers and ensuring note quality. NDC wants to change this! Notetaking is more than a service — it’s a key part of access. This module helps Disability Services professionals design and maintain notetaking systems that actually work. Participants will explore how to select and support different models (peer-based, tech-assisted, or vendor-provided), address common challenges, and train notetakers to produce consistent, high-quality notes. The module also offers strategies for setting clear expectations, maintaining confidentiality, and building feedback loops to ensure students continue receiving effective access over time.

For Peer Notetakers: Peer Notetaker Training: Effective Services for Deaf Students

Colleges that participated in the Supporting Deaf College Students survey reported that “only 37.8% of institutions provide training for their note-takers.” Consider how this impacts the quality and effectiveness of access for deaf students.

Your notes = someone’s access and learning.

This quick, engaging training helps student notetakers understand the importance of their role in supporting access for deaf classmates. As peer notetakers, learners will explore taking notes not just for themselves but also how to take reliable notes for others. They also learn how to communicate with deaf peers, establish a professional rapport, and maintain boundaries as notetakers.

Disability Services staff can incorporate this module directly with student notetakers as part of their training or onboarding, making it easier to build consistency and confidence across campus.

Strengthening Access, One Note at a Time

When campuses approach notetaking as an intentional part of access, rather than a last-minute fix, the impact is powerful. High-quality notes make it possible for deaf students to stay engaged, retain key details, and keep pace in every type of classroom.

Explore more tools, examples, and best practices on our Note Taking Accommodations page.

The National Deaf Center’s online learning opportunities help create stronger systems, better support, and a shared understanding of what true access looks like.

Because when notetaking works for everyone — learning does too.

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Categories: Online Learning
Tags: note taking, accessibility, accommodations, higher education
Useful For: Disability Services Professionals, Speech-to-Text Provider, Students, Teachers

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